Alternate Response Team (ART)

The ART team is expanding the scope of collaborative response in our community by responding to low acuity 9-1-1 calls while the CRT units are responding to higher levels of mental health crisis. The Alternate Response Team (ART) consisting of a Crisis Navigator and an EMT is responding to appropriate low acuity call types such as: medical check the welfare, mental health check the welfare and unwanted person calls. The ART team assists and navigates the individual of concern into the correct resources and/or disposition of care. Team consists of crisis navigator and EMT.

Both ART and CRT units are able to make referrals to existing CSFD Community and Public Health navigation programs as appropriate. For individuals who are homeless, the ART team can consult with our Homeless Outreach Program who can in turn reach out to the CSPD HOT or DART teams as necessary. Thus, the addition of the ART teams expands the coordination and collaboration occurring across our city with community service providers, CSPD and CSFD.