Cambridge Holistic Emergency Alternative Response Team [HEART]

Cambridge HEART works toward creating a city free of carceral systems where cycles of violence are replaced with practices of care, healing, transformative accountability, and community self-determination. Cambridge Holistic Emergency Alternative Response Team (HEART) is a community-led proactive public safety program that aims to address the immediate needs of people in conflict or crisis (at the moment of crisis). We will directly deploy HEART responders for EMERGENCY calls, including for those with mental illness and/or substance use disorders in public spaces as well as domestic spaces (within people’s homes). Principles: Trauma informed care, Harm reduction, Self-determination, Connection, Transformation, Interdependence. Cambridge HEART works toward creating a city free of carceral systems where cycles of violence are replaced with practices of care, healing, transformative accountability, and community self-determination. We currently only take non-emergency requests, and we commit to being in touch within one week