HEART Community Response Teams (CRT)

Community Response Teams provide rapid, trauma-informed care for 911 calls for service involving non-violent behavioral and mental health needs and quality of life concerns, including calls involving the needs of people who are unsheltered, by dispatching 3-person teams of unarmed, skilled and compassionate first responders.

Goal:
Send the right response based on people’s needs and, by doing so, reduce law enforcement encounters and unnecessary emergency room use.