Holistic Assistance Response Team

Holistic Assistance Response Teams (HART) is a Harris County program created to dispatch 911 directly and other calls to interdisciplinary unarmed, first responder teams, trained in behavioral health and on‐scene medical assistance. The HART program aims to improve community health and safety by quickly providing the appropriate response to residents experiencing homelessness, behavioral health issues, or non-emergency health or social welfare concerns, and to reduce unnecessary law enforcement or hospital-based interventions for non-emergent 911 calls.